Posted: 05-Dec-25
Location: Austin, Texas
Type: Full Time
Salary: $55,000 - $60,000 / Experience
Preferred Education:
Additional Information:
Internal Number: CAA1
Position Summary:
Responsible for supporting all aspects of supplier contract and chargeback administration for a portfolio of suppliers including supplier contract pricing and eligibility updates, chargeback administration and reconciliation, rebate and fee administration, customer pricing corrections, and sales support for customer pricing issues. Success in this role requires attention to detail with an analytical mindset, strong time management skills, process orientation, the ability to work effectively with internal and external stakeholders, and competency working with large datasets.
The position is remote and will be responsible to support:
-
- Supplier contract pricing and eligibility updates
- Supplier chargeback administration and reconciliation
- Rebate and service fee maintenance and administration
- Customer invoice pricing corrections
- Field sales support for customer pricing issues
Job Duties:
- Create and maintain supplier contract pricing and customer eligibility updates in a timely and accurate manner via EDI 845 and manual pricing upload processes
- Effectively analyze and resolve all open supplier chargeback claims in an accurate and timely manner
- Develop and maintain peer relationships and communication with supplier community to improve contract administration operations and processes to ensure customer invoice accuracy
- Monitor EDI 844, 845 and 849 error queues to ensure data flows are processing correctly
- Proactively monitor contract and pricing expirations with suppliers and ensure renewals are updated in the system for pricing continuity.
- Ability to engage in process improvement discussions and make recommendations to increase productivity, improve billing and credit collections operations, and improve customer pricing accuracy
- Develop reports and analysis to support metric tracking statistics to departmental management as requested to better inform the business regarding the status, volume, and potential accrual needs of future chargebacks, rebate, fees, and related activities
- Monitor contract requirements to ensure customer and Company remain in compliance with contract terms and conditions as well as any government regulations
- Maintain close working relationship with 3PL and Returns processor to ensure timely and accurate issuance of invoices, credit and debit Memos to customers
- Analyze, validate, and issue credit memos and checks for rebates, fees, and other related items
- Initiate collections on past-due accounts for rebates, fees, etc.
- Other duties as assigned
Benefits:
- Prodigy Health offers a wide variety of benefits including:
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- Flexible spending account (FSA)
- 401k savings plan
- Short- and long-term disability coverage
NOTE: Posting window closes on 12/15/2025
Requirements:
- Understanding of the pharmaceutical industry, product flow and reimbursement, contract and chargeback administration and payment processes
- The ability to work productively within a team environment and perform duties independently or with a low level of supervision
- Must have excellent oral and written communication skills as job responsibilities include communicating with various levels of management within and outside of the company
- The position demands the ability to respond to a high volume of work with short turnaround time windows
- Success in this position requires high attention to detail, accuracy and strong organizational skills to keep all key functional tasks prioritized and managed
- Strong Excel skills including XLookup, Text to Data, and Pivot Tables
Experience with related contract administration ERP functions and/or EDI processes a plus.