The state of healthcare is complex, but our shared purpose isn't: Help people get the medicine they need to live healthier lives. CoverMyMeds solves medication access challenges for patients throughout every step of their journey through a unified brand that now encompasses RelayHealth, RxCrossroads by McKesson, McKesson Prescription Automation and CoverMyMeds.

Our combined experience spans nearly 90 years and together, we're applying our expertise to solve some of the biggest problems in healthcare. We accelerate innovative solutions for problems like medication affordability and adherence in ways that everyone wins -- from providers to pharmacies, payers to biopharma and, especially, patients. By combining automation and expert intervention, the company provides prior authorization, prescription decision support, specialty patient support, core adjudication network, patient assistance programs, clinical and behavioral adherence and patient empowerment solutions.

We're proud to be an integral part of McKesson Corporation and embody the shared values and leadership behaviors of the greater organization. We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.

Job title: Manager, Insights & Analytics

Job Summary:

The Manager, Insights & Analytics role provides operational direction and leadership to a team of analysts who maintain analytics dashboards for existing programs and develop views for new programs and services. This position ensures that reporting and analytics solutions meet the needs of internal account management, while exceeding external customer expectations.

You will be responsible for implementing projects and initiatives that support analytics and insights for of various topics related to Access & Adherence. The role will work with minimal direction in a multiple-priority environment while supporting the organizational culture of continuous learning and process improvement. As an integral part of the Insights & Analytics team, duties will include analytic exploration of Reimbursement Hub and Patient Assistance program performance and communicating the implications of observations made during analytic discovery.

Key Responsibilities

• Provide oversight, training, project implementation, and work prioritization to a team of data analysts. Effectively monitor and balance the incoming work queue, between internal analysis and client deliverables.
• Refine vague asks from stakeholders into clear hypotheses, criteria and objectives while keeping the larger picture in mind.
• Assess data quality throughout multiple databases and coordinate with IT in the correction of source data or creation of translation sources, where applicable.
• Apply proper analytic methods and quality checks to ensure high quality team outputs while accounting for the limitations of the data.
• Continuous learning on researching best practices for business data analysis via published literature, formalized training, and professional development efforts.
• Use Structured Query Language (SQL) to gather and assess data from the reporting database, transactional database, operational data store, and external systems to assist internal and external decision making.
• Authenticate and interpret data using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining.
• Leverage Data Science/AI/Machine Learning methodology and techniques to effectively explore trending and predictive analytics.

Skills You'll Need

• 3-5 years of hands-on experience in data analytics & insights.
• 2+ years of experience in a leadership role, or equivalent experience.
• Advanced skills with SQL, Excel, data visualization, and data science methodology.
• Specific capabilities with Tableau and Tableau Prep, Microsoft SQL Server, PL/SQL, Snowflake.
• Excellent communication and presentation skills in relaying technical concepts and results in a manner easily understood across a range of knowledge levels.
• Experience with process improvements, including ability to create meaningful documentation.

Nice-to-Have Additional Knowledge/Skills

• Python, R, Power BI
• Healthcare or pharmaceutical industry, highly preferred
• Understanding of all aspects of the patient journey through obtaining access to therapy, and the ability to understand the big picture implications, such as program design, financial impacts, and market and industry influences

Education/Training

4-year degree or equivalent experience (Computer science, Engineering, Analytics, Finance, or Business)

Must be authorized to work in the U.S., now or in the future, without support from CoverMyMeds

At CoverMyMeds, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at CoverMyMeds, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at CoverMyMeds. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.