Department Overview

This position provides programmatic oversight for the Immune Effector Cell (IEC) Program inclusive of functions related to the business development and operations management. The program includes adult (OHSU) and pediatric (DCH) clinical programs providing cellular therapy products to eligible patients.

The Manager of the IEC Program, in collaboration with the Clinical Program Medical Director and the Cellular Therapy Program Director of the Northwest Marrow Transplant Program (NWMTP), is responsible for the development and implementation of operational practices that support and enhance the IEC Program as a part of NWMTP.

This position provides directions and guidance for the IEC Program quality and accreditation activities, business development opportunities, personnel management, financial management, payer contracting, coordination of interdisciplinary care for immune effector cell recipients and donors through the care continuum, onboarding of new IEC products, patient and staff education development.

As part of accomplishing position goals, this position interfaces with the managers of Ambulatory Oncology, the DCH and OHSU Oncology treatment units, the manager of Oncology Care Management and Coordination, the manager of the Cellular Therapy Laboratory, the manager of the Apheresis Unit, and the Clinical Research Manager.

As new commercial and research IEC treatments become available for malignant and nonmalignant diseases, this position acts as a liaison between the Northwest Marrow transplant Program and other programs and oversees the implementation of these products.

Function/Duties of Position

Business Development:

• Responsible for the development, growth and coordination of services of the IEC program to include strategy development, clinical research operations, fiscal operations, metric development and reporting, and onboarding of new IEC products.
• In collaboration with the Clinical Program Medical Director and the Cellular Therapy Program Director, the Immune Effector Cell Manager, reviews current research studies and efforts to forecast future applications of immune effector cells and works to define business growth opportunities.
• Serves as a key liaison with sponsors and vendors, and creatively innovates in the delivery and refinement of engineered cell therapy practice as these therapies continue to emerge as clinical trials and as they transition to FDA approved standard of care.

Program Development:

• Key position that has responsibility for the oversight and management of the IEC Program. Specifically, the IEC Manager is responsible for facilitating the development, growth, and coordination of services necessary throughout the enterprise to ensure the quality of the program, appropriate utilization of resources and coordination between research, providers, other clinicians and pharmaceutical companies.
• Identifies gaps and opportunities to develop/improve processes that support the efficient and effective implementation of the cellular therapy treatment.
• Responsible for ensuring that services and infrastructure are able to deliver the agreed capacity and performance targets in a cost effective and timely manner.
• Plays a lead role in the continuing development of the program including methods to establish patient safety and practice standards adjusting as necessary to meet requirements of new products.
• Interfaces with external entities which include pharmaceutical companies, testing companies and regulatory agencies to ensure the successful execution of strategic plans and operations.
• Recognizes and institutes opportunities to improve service and actively participates in identification, planning, implementing, and monitoring solutions for the IEC Program.
• Responsible for onboarding new products as new commercial IEC treatments become available for solid organ and other malignant and non-malignant conditions.
• The program manager collaborates with others to achieve the program's strategic objectives and mission including excellent multidisciplinary patient care, teaching, research, and community service.

Program Operations:

• Identifies operational challenges and improvement opportunities, works collaboratively with appropriate leaders to develop and implement corrective action plans and leads and/or monitors execution and progress on action plans.
• Develops, gathers, analyzes, and reports key metrics in partnership with clinical, research, operational, academic, and foundation leadership teams.
• Confirms that desired clinical services are rendered through timely, coordinated, multidisciplinary, cost effective, and efficient processes.
• Organizes regular IEC Program meetings to ensure alignment among key stakeholders, review metrics, and implement plans to achieve goals set by leadership.
• Conducts, facilitates, and upholds efficient, productive communication, working relationships, and functions between staff integral to the program.
• Prepares and submits reports on a regular schedule demonstrating the productivity and effectiveness of the IEC Program.
• Provides direction and guidance for the direct report(s).

Required Qualifications

Education:

• BA or BS in health care administration, public health, public policy, business administration, or in a scientific field related to oncology

Experience:

• Previous experience in working with health care professionals and patients in a health care setting. Experience with complex project management functions.

Job Related Knowledge, Skills and Abilities (Competencies):

• Judgement, tact, and diplomacy skills to interact with a broad spectrum of departments, physicians, patients/families, health care team members, professional colleagues, and community members.
• Understanding of patient care cost and reimbursement information and methodologies.
• Understanding of health care systems and hospitals.
• Strong communication and leadership skills.
• Ability to apply relevant theories and management concepts.
• Ability to organize, prioritize, and apply problem-solving skills.
• Ability to lead by example.

Preferred Qualifications

Education:

• MBA or MHA

Experience:

• Two (2) or more years experience in:
  • Prior managerial experience in a complex, multi-facted health care setting.
• Two (2)) or more years in a progressively increasing managerial/supervisory role Experience must include fiscal/budgetary and operations management responsibilites Business and program development Quality management/improvement program development and maintenance Payer contracting

Job Related Knowledge, Skills and Abilities (Competencies):

• Advanced Level knowledge of Epic systems.
• Knowledge of OHSU network systems, including Outlook and Microsoft Office products.

All are welcome