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Position Summary

The Assistant Vice President, Strategic Accounts is responsible for successfully managing relationships with an assigned set of key customers, as well as for gaining new business from an assigned target list that is mutually developed in conjunction with Sales Organization leadership. In particular, the Assistant Vice President, Strategic Accounts is responsible for supporting long-term relationships, at the appropriate levels, between the strategically identified customer, FFF, and other organizations such as group purchasing organizations, IDNs, other group aggregations (for example, affinity groups aggregating their commitment and volume together) and professional organizations. Success ultimately is defined in terms of sales and/or penetration into each product category. The Assistant Vice President, Strategic Accounts maintains frequent contact and coordination with all sales organization employees and appropriate in-house staff and key industry representatives.

Essential Functions and Duties

• The Assistant Vice President, Strategic Accounts provides support to VP Strategic Accounts on key initiatives to meet customer requirements of FFF’s products and services. This position supports the development and execution of strategic and tactical plans to drive revenue and market share growth.  This will be accomplished by providing cross-functional leadership, working with Sales, Finance, Customer Service, Operations, Sales Operations, Materials Management, Product Management and third-party business partners. Key attributes include the following Accountabilities:
• Maintain existing, customer-intimate relationships with key individuals with assigned accounts – (including GPOs, Non-Acute, LTC Providers & Retail).
• Responsible for implementing FFF portfolio pull-through (i.e., Specialty Product launched items, Plasma, Vaccines, RNI systems, unmet needs) to maximize FFF penetration and profitability.
• Provide support for required business reviews by VP with assigned accounts and focus on growing specialty product offering. Support programs designed to improve sales and/or contract compliance.
• Act as the interface between identified customers, business development, product management, Sales Ops personnel and corporate office staff in order to facilitate effective and accurate information and communication.
• Work with Key Manufacturer contacts and GPO middle management if applicable to product offering to maximize customer value.
• Adheres specifically to all company policies and procedures, Federal and State regulations and laws.

• Display dedication to position responsibilities and achieve assigned goals and objectives.

• Represent the Company in a professional manner and appearance at all times.
• Understand and internalize the Company’s purpose; Display loyalty to the Company and its organizational values.
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and; respect the diversity of our work force in actions, words, and deeds.

• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.

• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.

• Other duties as assigned.

Education, Knowledge, Skills and Experience

Required Education:

• Bachelor’s Degree in or a related field of study.

Required Knowledge:

• In-depth knowledge of the healthcare industry and knowledge of healthcare contracting required.

Required Experience:

• Minimum of ten (10) years proven successful medical, pharmaceutical, and/or biological sales experience.

Required Skills:

• Must have strong organizational skills
• Must have a detail orientation and the proven ability to prioritize work
• Must have effective verbal and written communication skills
• Must have the ability to work with limited supervision and as part of a team
• Sound decision-making abilities
• Core Competencies: Leadership; Personal Effectiveness; Performance Driven; Strategic Thinking; Works effectively in a team environment; Ability to adapt to market shifts and trends; Ability to effectively pull through sales.
• Must be able to encourage teamwork by treating all subordinates fairly
• Must keep employees informed of department/Company plans
• Must be able to encourage group participation.
• Must be able to value employees’ input.
• Must be able to acknowledge achievements
• Must be able to lead by example.

Note: Employee shall provide a dedicated, private, and safe working space in his/her home as an office, in a non-bedroom location free of distractions, with appropriate and ergonomically correct furniture, all subject to FFF’s approval (the “Home Office”). 

Physical requirements

Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for long periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled.  The employee occasionally lifts up to 20 lbs. and occasionally kneels and bends. Must have the ability to travel occasionally. Working condition include normal office setting.

Mental Demands

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times.   Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service.  Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations.  Must have the ability to exercise discretion as well as appropriate judgments when necessary.  Must be proactive in finding solutions.

Direct Reports

None

EEO/AAP Statement

FFF Enterprises is an EEO/AAP employer; all business decisions (employment, promotions, compensation, etc.) are made without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, reproductive health decision-making or any other legally protected status. FFF Enterprises promotes an equal employment opportunity workplace which includes reasonable accommodation consideration of otherwise qualified disabled. 

About FFF Enterprises, Inc.

FFF Enterprises is the nations must trusted specialty distributor of plasma products, vaccines, biosimilars, and other specialty biopharmaceuticals and pharmaceuticals. Our partners include the largest and most influential GPO’s, servicing over 80% of United States hospitals and supplying the nations leading non-acute care sites. Our unprecedented programs unite manufacturers, GPO’s and hospital partners, resulting in cost-containment and more access to common and uncommon products. Nufactor is the specialty pharmacy subsidiary of FFF Enterprises. It is dedicated to the chronic illness community, providing specialty products, in home infusions, and individualize patient care on a daily basis. Some of the services include 24/7 on call pharmacists, 24/7 on call infusion experts, Nursing services, patient and physician educational programs, patient advocates, and administrative services.

Connections working at FFF Enterprises, Inc.