ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations.

With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

ICON PLC needs an accomplished Senior level Director of Project Management for our Early Development Services team.  If you have a been a leader and managed projects and programs in the early development space and posses exceptional communication, prioritization and leadership skills, please apply today! 

What will you be doing?

Accountable for creating and maintaining client relationships, to secure repeat business with assigned Customer(s)/Projects/Portfolio’s through successful delivery of project timelines and quality data whilst maintaining bid profitability (GP). Responsible for achieving functional goals in accordance with the company mission and objectives, to ensure delivery of projects and technical competence and compliance. DPDs in Early Development Services (EDS) will be assigned as Operational Owner of a customer relationship.

Responsibilities

• Ownership for the operational strategy of new bids and Bid Defense Meetings.
• First reviewer/approver for proposals as assigned by the EDS BU leader.
• Member of Oversight/Operations Committees for assigned Customers as requested.
• Ensures oversight and maximize performance of project team’s planning, execution and risk management.
• Measures project progress, risks and trends using a metrics and KPI approach to achieve project milestones delivery in the assigned portfolio.
• Identifies and maximizes opportunities to secure repeated business, removes or mitigate risks, blockages and issues in existing projects to enhance the PRA chances to achieve repeated business.
• Organizes regular face-to-face and remote liaison with Customer and PRA PM/PD/teams to review and discuss risks, status and opportunities for of awarded projects, to improve delivery, profitability, quality and/or client satisfaction.
• Ensures PM/PDs and team have all relevant strategies in place to maintain bid profitability through thorough review of financial projections, estimates of cost to complete and timely execution of contract modifications for awarded projects. Creates action plans to minimize inefficiencies when recovery from the customer is not possible.
• Ensures project scope is managed by the project team and out of scope are identified in a timely fashion with the customers.
• Is the first point of escalation (internal and external) for resolution of issues and conflicts and responsible for further escalation as needed.
• Ensures deliverables meet or exceed client expectations
• Work with BU leader to support company initiatives
• Leads and/or participates in process improvement initiatives as assigned in support of the client relationship and/or business unit
• Regular updates to key stake holders regarding status of relationship, current study/program status, pipeline, key initiatives, upcoming meetings, support needed.

Abilities

• Applies knowledge of ICONS’s policies and procedures
• Demonstrates good interpersonal and client communication skills (including interview techniques).
• Solid understanding of ICON financial systems and able to relate that to project budget/contract.
• Proven track record of Project Management procedures and process.
• Ability to work with and manage and challenge PM/PDs in project.
• Utilizes knowledge to achieve project & financial goals and deliverables.
• Accurately validates project work and resourcing requirements.
• Helps to review current processes as part of multifunctional teams in relation to process & systems.
• Oversight of the preparation for bid defense meeting and ownership of the contents of the presentations.
• Anticipates PM, Project and organizational needs.

What do you need to have?

• Undergraduate degree from an accreditation institution or international equivalent degree required
• 4+ years Project Management experience, including demonstrated experience with clinical project development processes, financial management tools required
• Project Management experience in a CRO or Pharma environment required
• 2+ years of Portfolio oversight & Strategy experience (managing some scope of work above the level of study management) required

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.