Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life.
Today, 109,000 of us are working to help people live not just longer, but better, in the more than 160 countries we serve.
Our mission is to understand that the first step to living your best life is good health. Everything we make is designed to help you do just that. That's our commitment to building life-changing technologies that keep your heart healthy, nourish your body at every stage of life, help you feel and move better, and bring you information, medicines and breakthroughs to manage your health www.abbott.com
In this role you will have direct impact on earnings corresponding to the support for the customers and the maintenance of our product portfolio. You will be promoting and supporting the organization's products across multiple channels in the Nordics and on regular basis support the Nordic operations that responds to enquiries of a product, technical or complex nature so that all enquires are resolved quickly and competently and in a manner which enhances the organization's internal and external customer relationships.
Suppliers: continuous dialogue with our main suppliers regarding new launches, market needs, international regulations, and other commercial needs.
Important information needs to be reported into the business CRM system.
Be able to provide input on product selection when entering supplier contracts and portfolio maintenance.
Products: new product registrations (NPI), regular product master data update, recalls, product complaints, replacement products, expiration dates, input for warehousing, pricing, and approved product documentation etc.
1st party products are handled for all Nordic countries.
3rd party products are handled for all the Nordic countries (selected suppliers).
Each product specialist has their selected suppliers as their area of responsibility, but this can be changed accordingly to organizational needs.
Marketing: in collaboration with the Nordic marketing manager and the suppliers, local or Nordic marketing activities are based on the existing marketing plan / marketing strategy.
In collaboration with the Nordic web shop team, ensure that the correct products and approved product information from the suppliers is on our web shop.
Tender: assist the Nordic commercial team in tender responses regarding product selection/product specification and price level.
Product training: continuous training of commercial team, customer service and any selected customers as needed. Share and present approved training materials / presentations that salespeople can use when training customers and contribute to courses for larger customer groups.
Comprehensive knowledge of the in-vitro or medical technical device industry
Proven firsthand experience within a customer focused commercial environment
Excellent product and technical knowledge, keeping up to date with industry trends and software developments
Good understanding of medical and diagnostic jargon
IT/office tools, use of core functional processes (e.g. Outlook, CRM software, Diary Management, Concur, Workday, WebEx or equivalent)
Customer focus: Clear customer focus, getting customers' requests completed and supporting problem solving.
Proven strong listening abilities
Excellent internal and external communication skills
Excellent relationship capabilities, specifically within a commercial organization when facing customers, sales force and other internal services
Project management capabilities
Effective time & priorities management
Fluency in a Nordic language, as well as English
What can we offer you? Abbott provides a varied, challenging and international position in a dynamic and pleasant working environment. In our organization, you can count on excellent primary and secondary benefits, a positive working atmosphere, a personal growth plan, extensive training opportunities and good career perspective. We are in the business of advancement, both in health solutions and in the lives and careers of our employees. Our work across the world and in many areas of healthcare provides a rich environment for our employees to explore career paths, interests and opportunities.
How to apply? If you are appealed by Abbott, looking for a job with meaning and recognize yourself in the outlined profile, please make your interest known. You can apply via our website (https://www.jobs.abbott/) with your CV and letter of application.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.