Program Manager, Tagging & Requirements (2 positions)
Location: East Hanover, New Jersey
Internal Number: 343832BR
766 million. That's how many lives our products touch. At Novartis, being there when and how it matters most for our patients and customers allows us to live our purpose and help bring maximum impact to health outcomes. Furthering our commitment to transforming medicine for patients, Novartis is embarking on an ambitious and exciting journey to reinvent how we use technology, data and customer insights to better serve our consumer's needs and put them on a path to better health. This includes taking bold approaches that begin with a customer-centric mindset and harness the power of today's digital and data-driven healthcare revolution to continue to improve and extend even more people's lives.
* Do you want to help people understand their disease and how to seek out the proper treatment for it? * Do you want to support patients achieve the best possible outcomes? * Do you want to deliver a leading customer experience at all touchpoints? * Do you want to be at the forefront of leveraging today's technology advances to create tomorrow's healthcare innovations? We believe the answers are found when curious, adventurous, and collaborative people like you are brought together in an inspiring environment. Where you're given opportunities to utilize the power of digital and data to individualize and maximize interactions with customers. Where you're empowered to not fear failure when taking smart risks. And most importantly, where you're surrounded by people who share your determination to tackle the world's toughest medical challenges.
The Integrated Marketing Organization, within our US Pharmaceuticals division, is instrumental in driving both brand and Marketing strategies, leveraging a cross-functional suite of peers to orchestrate communications and campaigns for optimal impact across key customer audiences. Partnering with communications and campaigns for optimal impact across key customer audiences. Partnering with peers in the Product and Customer Engagement Organizations, this team is adept at identifying synergies, enabling business-critical transformation and modeling what is looks like to be curious, inspired and unbossed. Each and every day, the Marketing Organization will collaborate and innovate to get more medicines, faster, into the hands of the people that need them most.
Job Purpose: The Program Manager, Tagging & Requirements, will be responsible for identifying, defining and embedding a consistent approach to tagging and metadata across the Integrated Marketing & Customer Experience, US Pharma organization. This individual will help ensure marketing operations and asset management meets all regulatory, medical, privacy and business requirements and best practices. This role will report directly to the Lead, NVS Standards and DAM Process Operations and will be responsible for delivering a consistent approach to tagging and organizing assets within the Digital Asset Management (DAM) process and for providing day-to-day operational management.
Your responsibilities will include, but are not limited to: * Responsible for capturing and codifying Novartis best practices, standards and processes for Digital Asset Management (DAM) approaches, including tagging and metadata * Embed a consistent approach to DAM tagging and metadata that enables visibility into assets and enables greater re-use and sharing, while also driving greater visibility into Novartis use of content * Partner with teams across Integrated Marketing & Customer Experience to ensure assets are properly stored and content is readily available and easily accessible for re-use * Facilitate teamwork and collaborative mindset across the different stakeholders