Business Title: Program Specialist 2/Student Support
Location: WSU SPOKANE CAMPUS
Employee Type: Classified
Job Family: Civil Service - OT Eligible
Summary of Duties:
The Office of Student Services and Office of Experiential Services in the College of Pharmacy and Pharmaceutical Sciences (CPPS) are energetic and highly fast-paced environments where we rely heavily on current technologies to meet the demands of the Doctor of Pharmacy students and our stakeholders.
The Program Specialist will serve as a member of the student services or experiential services team, providing support and guidance to professional students from The College of Pharmacy and Pharmaceutical Sciences. The specialist will utilize program policies and procedures to guide support to the students. This role requires attention to detail to ensure students are meeting the programmatic requirements.
A Bachelor's degree OR equivalent education/experience.
Demonstrated experience in customer service.
Demonstrated skill in organization and attention to detail.
Demonstrated interpersonal, written, and oral communication skills.
Demonstrated proficiency in the use of Microsoft Office applications.
Two years of complex scheduling and logistics coordination, examples may include managing scheduling for a large enterprise, scheduling internships, complex project coordination, business scheduling, or complex client scheduling.
One (1) or more years experience directing, leading, or supervising the work of others.
Demonstrated experience meeting deadlines.
Ability to maintain strict confidentiality.
Experience in higher education within a experiential or student support role (including student recruitment and retention, academic support or experiential coordination).
Demonstrated ability to work collegially and collaboratively with diverse internal and external individuals and groups.
Demonstrated ability to manage multiple competing priorities with frequent interruptions.
Formal training and education in supervisory philosophy and practices.
Demonstrated experience with onboarding in either an academic or employment setting.
In accordance with Washington State Governor's Proclamation 21.14.2, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Full vaccination status or an approved accommodation will be verified prior to your first day of work. Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious accommodation is available at https://hrs.wsu.edu/covid-19/vax-verification/. Please contact HRS at email@example.com or 509-335-4521 if you have questions.
Area/College: College of Pharmacy and Pharmaceutical Sciences
Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 or applicable Collective Bargaining Agreement.
FTE: 100% Permanent/Temporary: Permanent Screening Begin Date: April 8, 2022, open until filled Background Check: This position has been designated by the department to require a background check.
Application Instructions: This posting will be used to fill multiple openings Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Applicants are required to include contact information for professional references within the application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Required Documents:
2. Cover letter
Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or firstname.lastname@example.org.
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus. U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with its C...ommunity Engagement Classification.WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.