At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America's Best Hospitals--and now we invite you to join us and make a difference every single day in service of this outstanding work - perfection and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you'll have phenomenal resources to do something incredible--for yourself, and for others.
The Director of Pharmacy Services at the Cedars-Sinai Medical Network is responsible for overseeing and providing overall strategic direction and vision to all aspects of the pharmacy, nutrition, and disease management programs for Cedars Sinai Medical Care Foundation ("CSMCF"). In this capacity, the Director will manage assigned staff supporting these functions and will serve as the pharmaceutical advisor to CSMCF physicians and providers. Responsibilities include providing input and education on recent trends in the pharmaceutical industry; making recommendations to improve operational processes, patient outcomes, and financial performance; ensuring patient safety; and providing the highest quality, most impactful, Disease Management programs and services. In addition, will collaborate with the medical group operations team to provide efficient and effective drug purchasing and inventory system.
What's this role all about?
Responsible for the planning, supervision, coordination and successful execution of all activities related to the pharmacy and disease management departments operations. Organize all programs for maximum efficiency, while maintaining highest quality of patient care. Communicates pharmacist value and impact to upper management through outcomes reporting. Plans the future role of the Pharmacy and Disease Management department within CSMCF in alignment with CSMCF goals.
Supervises and coordinates the duties and responsibilities of Pharmacy Department Providers, Dietitians and supporting staff. Provides continuing education and coaching to ensure that the Pharmacists, Dietitians and staff are providing the highest quality patient care with exceptional service. Ensures that the clinical schedule accommodates the demands of referring physicians and patients and makes recommendations for adjusting staffing and schedules accordingly.
Oversees clinical pharmacy services to patients enrolled in CSMCF disease management programs and provides direct care to patients as needed. Activities include evaluation of drug therapies, development of treatment plans, titration of medications under protocol, patient education and follow-up. Analyzes effectiveness of clinical services provided and reports patient care outcomes. Develop plans for the Disease Management programs, and ensures they are reviewed and approved annually. Evaluates need for new and innovative disease management programs and develops proposals accordingly.
Directs the coordination/integration of clinical pharmacist services between departments and across the continuum of care and directs the continuous improvement of all clinical practices, services and operations by design and implementation of systems, processes and methods to evaluate and improve patient care.
Directs the management of personnel and safety/risk management functions. Supervises departmental personnel including: hiring, orientation, determining workload and delegating assignments, training, monitoring, scheduling and evaluating performance, and corrective and disciplinary actions. Ensures compliance with scope of practice and regulations governing pharmacy and nutrition services.
Responsible for recommending a pharmaceutical budget for CSMCF, monitoring actual performance against budget, preparing variance explanations, and developing plans of action as needed. Reviews all CSMCF medication invoices. Identifies areas for cost containment and works in conjunction with Director of Clinical Services to implement processes to ensure compliance. Evaluates medication utilization and tracks expenditures with monthly trending data by specialty and by physician, and presents findings and recommendations to medical leadership. Interfaces with the CSMNS contracting department with respect to pharmaceutical usage, budgets, reimbursement and cost recovery. Manages the master injectable fee ticket.
Oversees the medication purchasing, distribution and inventory control of all stock medications and injectables for all CSMG offices. Provides ordering guidance to physicians and operations managers. Conducts scheduled rounds to all sites to assess current pharmacy needs and problems, to include auditing use of pharmacy management systems and expired medications for destruction or return to vendor.
Secures the best pharmaceutical contracts for CSMCF and its newly acquired physician groups, by negotiating with the appropriate distributers/manufactures.
Works closely with the Chief Medical Officer and the CSMG and CSHA Medical Directors to develop plans for physician education, and methods for identifying opportunities to address physician questions and concerns about pharmaceuticals. Ensures that physicians are informed about safety alerts, new trends in pharmaceutical usage, and the programs and services offered by CSMCF to improve their patients' health outcomes. Provides therapeutic recommendations to health providers. Orients new physicians about the pharmacy program.
Works collaboratively with health plan pharmaceutical representatives to understand trends in reimbursement and other health plan initiatives. Serves as key liaison between CSMCF and the health plans on pharmaceutical matters. Attends health plan and trade association meetings as appropriate. Develops programs to maximize health plan compliance and incentive reimbursements (e.g., generic drugs). Conducts cost/benefit analyses related to health plan initiatives and regulatory actions, develops internal response plans, and communicates externally as appropriate.
Responsible for overseeing the analysis of CSMCF pharmacy costs, trends, and coordinates the development of appropriate use protocols and guidelines.
Interfaces with CSMNS utilization management department with respect to reviewing referrals for injectable medications, which includes communicating with referring physician about the request, making alternative recommendations and acting as a consultant pharmacist.
Provides the CSMCF/CSMNS management team, including but not limited to the Directors of Contracting, Clinical Services, and Utilization Management, with literature on new medications or new uses for injectable medications.
Recommends, develops and maintains protocols, policies and procedures applicable to pharmacy services, including but not limited to, protocols for use of pharmacy management systems (e.g., Pyxis), policy for dissemination and documentation of sample medications, and procedures designed to minimize medication errors.
Conducts audits to ensure correct drug usage, appropriate administration techniques, and proper documentation and billing. Assists with investigation of medication-related incidents. Makes recommendations for training and system/process improvements. Participates in implementation of these recommendations.
Under direction of Chief Medical Officer, establishes and maintains a Pharmacy and Therapeutics Committee for CSMCF. Develops optimum prescribing guidelines for CSMG providers and monitors compliance with health plan formularies.
Actively participates in the following committees to provide updates and represent the pharmaceutical needs of the organization: Clinical Director's meeting, Director's Meeting, Pharmacy Meeting, Utilization Management, CSLink Advisory Board, etc..
Provides/coordinates education regarding pharmacy-related issues including information on current and new pharmaceuticals and current events in the pharmaceutical industry to CSMCF providers and staff during Continuing Medical Education programs or in-services, an internal newsletter, or other methods of communication.
Evaluates the patient medication education materials in use at CSMCF and recommends new materials as appropriate.
Oversees the integrity of the medication module of the Electronic Medical Record; responds to physician questions regarding medications in the EMR as needed.
Oversees the coordination of education and training to pharmacy residents and students rotating through CSMCF.
Develops program to annually acknowledge Pharmacy Recognition Week (3rd week in October), to include events for providers, patients and staff.
Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This individual must be a proven leader who can drive improvements, build programs, develop and monitor performance measures, and coach/mentor clinical and non-clinical personnel.
Doctor of Pharmacy Degree
Pharmacist license is required
Completion of postgraduate residency or fellowship training (preferably in primary care).
Three years of experience in the delivery of primary care pharmacy services, a minimum of five years of progressive leadership over clinical programs, purchasing, inventory control, and other pharmaceutical services in the ambulatory setting, and a minimum of five years working in a value-based health care environment where pharmacy services are an integral part of meeting the Triple Aim of health care.
Must have basic PC skills including Microsoft Word, Excel and Access. Experience with performance improvement (LEAN, Six Sigma) preferred. Demonstrated experience with establishing, measuring and improving performance metrics. Recognized leader in pharmaceutical trends and market forces related to drug usage and pricing.
Working Title: Director, Pharmacy Services - Medical Network
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major t...eaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.