McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.
At McKesson Canada, you'll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all.
The Sr. Manager, Pharmacy Operations is responsible for overseeing the execution of all operational aspects of the Newfoundland & Labrador McKesson Specialty Pharmacy.
Section A - Specific Responsibilities
Provide leadership, mentoring, supervision, and oversight for assigned department and pharmacy functions
Responsibility and oversight of operations including implementing departmental initiatives, key financial activities (e.g Accounts Receivable), tracking and reporting on departmental KPIs and SLAs
Manage operations, resources and ensure efficiencies as required to maintain customer satisfaction
Develop, implement and adhere to Standard Operating Procedures (SOP) to ensure all expectations are followed to meet SOX compliance and meet the specific needs of all product inventories, and manufacturer fulfillment/shipping requirements
Manage data to ensure efficiency, good productivity and avoid duplication of efforts, etc.
Responsible for providing employees with timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments
Hiring, disciplinary and termination duties of personnel
Regular auditing and review of Supervisor and Pharmacy Coordinator performance and reviews
Implement training programs as needed to ensure the development of personnel
Coordinate Monthly pharmacy inventories
Coordinate and assist with internal and external audits
Section B - General Responsibilities
Manage daily operation of pharmacy department including staffing, inventory and scheduling
Personnel orientation and ongoing training
Providing general customer service for patients and handle escalated concerns
Ongoing communication and contact with staff on goals, objectives and pharmacy activities
Manage financial responsibilities in collaboration with senior management
Adherence to standards of care governed by the Newfoundland & Labrador Pharmacy Board
Adherence to standards of care governed by the applicable College of Pharmacists and meet the GXP requirements as required
Section C - Competencies
Supplemental management courses;
Ideally 3 years in the pharmaceutical industry involved in specialty, hospital or retail pharmacy setting
Complete understanding of retail pharmacy practice, including understanding of biologics and specialty medications
Understanding management roles and ensuring productivity through motivation of personnel
Ability to express ideas clearly both written and oral communications.
Detail oriented with strong organizational and multi-task abilities.
Career Level M3
McKesson is an Equal Opportunity employer.
The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.
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McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.
Current employees must apply through internal career site.
Join us at McKesson!
Internal Number: JR0038834
About McKesson Corporation
We deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient. We work to distribute medical supplies, bandages, syringes, vials of flu vaccine, and pharmaceutical drugs to help real patients like Jack, an eight-year-old boy battling cancer. We take that job seriously. Together, the work we do is shaping the future of healthcare. If you are passionate about combining a meaningful career with a balanced life, join us on this journey and apply for a job with McKesson today. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient.