Project Manager Description McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission--by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company--and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. We understand the importance of a system that works together. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Join our team of leaders to begin a rewarding career. Wherever you contribute here at McKesson, you will have the ability to make a real impact in the lives of others. Position Description McKesson Customer Experience Operations is currently seeking a Project Manager responsible for the management and delivery of strategic initiatives. The Manager will manage cross-functional teams to deliver projects within scope, budget, timeline and with focused outcomes. In addition, the Manager must act in a consultative manner to assist business partners in analysis of business processes, and in systems and users' needs in relation to the business requirements identified. The Manager should also champion the different project/program methodologies, including Agile/SAFe framework to drive a more nimble and agile project experience within the organization and with our business partners. Finally, the Manager will act as the project liaison with business partners/vendors, both internal and external to McKesson. The Project Manager will plan, organize, monitor and manage several strategic initiatives (project portfolio), and is able to collaboratively co-manage projects with other Project Managers, ensures the appropriate plans are in place to resolve any issues or project health deficiencies, and can provide clear and consistent communications across the organization. - Leads the development of business cases for internal strategic projects, whose goals align with the enterprise vision, mission, and business strategies of the organization
- Provide strategic and tactical direction for all aspects of delivery of a process
- Extremely consultative and provides partners with alternate solutions and recommendations for processes, systems, and solutions
- Conducts business analysis activities using different methodologies as needed for each project
- Develops detailed project plans, implementation schedules, project cost estimates, resource plans and budgets. Coordinates activities, defines deliverables and milestones, and participates in team assignments. Sets and controls scope
- Identifies project critical path and dependencies to other ongoing initiatives within the businesses
- Identifies project risks and possible mitigations
- Takes the lead in the change management process for each project; anticipates change leadership needs for business
- Ability to design, develop, or modify business processes, with identification of bottlenecks and process capacities. Ability to map as-is and to-be business processes
- Collaborates with business partners to devise/modify processes to solve complex problems and/or improve existing processes
- Ability to understand and articulate the To-Be vision and to champion it across the organization
- Tracks project issues through resolution during pre- and post-implementation phases
- Manage project activities and tasks, monitor processes, and any business, IT, technical issue resolutions
- Leads/conducts/participates in all aspects of the project, including requirements identification, analysis, design and development, testing (including User Acceptance Testing), and training
- Manages and monitors project budget and timeline
- Facilitates and participates in daily scrum, sprint planning, and retrospective meetings
- Facilitates, in collaboration with IT partners and business, the backlog grooming process and works with the product, development, and business teams to size features, enhancements, understand dependencies, constraints, risks, etc.
- Supports improvement of project delivery through process improvement and operational excellence
- Coaches and mentors team in the adoption and maturity of the Agile/SAFe methodologies
- Provide regular project status updates to stakeholders and business leadership
- Collaborates with external vendors on various project delivery assessments and initiatives
- Manages the integration of vendor tasks, and tracks vendor deliverables
- Provides thought leadership on initiatives gained through research and benchmarking analysis as needed; anticipate trends and ensure appropriate solutions for the business
- Demonstrated strong, collaborative working relationships with key stakeholders
- Measures the project solution benefits and key measures of success post-implementation to ensure project benefits are realized
Qualifications Minimum Requirements 5+ years of experience managing strategic initiatives, preferably with process and technology focus Critical Skills - 5+ years of consultative experience in a project management-type role
- Tenured, proven track record managing cross-functional projects ranging in size, complexity and impact; experience in all aspects of project management to ensure proper resource management/utilization, delivery against scheduled commitments, risk mitigation, issue management, and effective management of client expectations
- Demonstrated leadership, consultative, collaborative, influencing and negotiation skills
- Demonstrated ability to build high trust relationships and communicate with senior level executives
- Demonstrated utilization of project management methodologies, especially Agile / SAFe project delivery
- Ability to create and defend a business case to show value/benefit of project initiatives
- Experience with organizational, process, and technology projects as well as change leadership best practices
- Demonstrated conflict resolution and problem-solving skills with focus on openness, honesty and respect
- Ability to manage a portfolio of diverse projects across multiple business partners with multiple geographical locations
- Demonstrated ability to measure and achieve projective objectives
- Exceptional communication skills- written, verbal, presentation and meeting facilitation
- Outstanding organizational skills with a high attention to detail
Additional Knowledge & Skills General office demands Benefits & Company Statement McKesson believes superior performance - individual and team - that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it's flexible enough to meet the different needs of our diverse employee population. We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. But we can't do it without you. Every single McKesson employee contributes to our mission--whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company--and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities. Qualified applicants will not be disqualified from consideration for employment based upon criminal history. Career Level - IC - Professional - P3 McKesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted. Current employees must apply through the internal career site. Join us at McKesson! |