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McKesson touche la vie des patients en oeuvrant dans pratiquement tous les secteurs des soins de sante dans le but d'ameliorer la sante en general. Chez McKesson Canada, nous creons un impact dans la vie de 12 millions de Canadiens, chaque jour. Nous distribuons plus de 35 000 produits a partir de 17 centres de distribution a 6 300 pharmacies de detail, 1 350 hopitaux, centres de sante longue duree, cliniques et etablissements de sante partout au Canada. Toutefois, nous sommes beaucoup plus qu'une entreprise de distribution. Nous avons automatise 2 500 pharmacies de detail et distribuons annuellement plus de 100 millions de doses de medicaments grace a nos solutions d'automatisation. Les fabricants, les fournisseurs de soins de sante et les patients comptent sur nous pour une gamme complete de services qui contribuent a la qualite et l'integrite des soins de sante pour le benefice de tous.

Chez McKesson, vous participerez a la creation de produits et de solutions qui contribuent a la realisation de la mission de l'entreprise, soit ameliorer la qualite de vie et faire progresser les soins de sante. Travailler ici represente une occasion d'edifier une industrie qui est vitale pour nous tous.

Resume de l'emploi

Relevant du Chef Principal Qualite, Distribution pharmaceutique Region de l'Est, le Specialiste Qualite du Site (QS), sera responsable d'assurer que les produits et services rencontrent les normes de qualite etablies incluant les criteres tels que la fiabilite, l'utilisation et la performance de ceux-ci.

A ce niveau, le Specialiste Qualite du Site (QS) typiquement:

• Travaille sous une supervision minime et effectue les taches dont l'evaluation se fait apres completion afin de s'assurer de l'atteinte des objectifs fixes.
• Determine et developpe des approches orientees sur les solutions.
• Contacte frequemment des clients internes et externes
• Represente le departement Qualite sur des projets selectionnes et peut agir en tant que gestionnaire de projet ou responsable principal.
• Represente le departement Qualite et est le point de contact principal au Centre de Distribution (CD).
• Resout divers problemes complexes utilisant son sens critique, les politiques ainsi que les pratiques en place.

Section A - Responsabilites specifiques

Certaines responsabilites typiquement associees a un emploi relie a un role de Specialiste Qualite sont inclues a la Section B. Les fonctions specifiques generalement partie integrante du role sont decrites ci-dessous mais ne sont pas limitees a :

• Creer les ebauches des politiques et procedures d'Assurance Qualite
• Interpreter et mettre en oeuvre les normes d'Assurance Qualite
• Evaluer l'adequation des normes d'Assurance Qualite
• Reviser la mise en oeuvre et l'efficacite des systemes qualites et d'inspection
• Planifier, effectuer et surveiller les tests et inspection de materiel et produits afin de s'assurer de maintenir la qualite du produit fini
• Documenter les audits internes et autres activites du groupe Qualite
• Investiguer les plaintes clients et les non-conformites
• Recueillir et compiler des donnees statistiques qualite
• Analyser les donnees afin d'identifier des points d'ameliorations dans le systeme qualite
• Developper, recommander et assurer la mise en place des actions correctives et preventives
• Communiquer les resultats relies aux activites qualite
• Preparer des rapports afin de communiquer les resultats des activites du groupe Qualite
• Coordonner et supporter les audits externes effectues par nos fournisseurs et partenaires
• Evaluer les observations d'audit et mettre en oeuvre les actions correctives appropriees
• Surveiller les activites reliees a la gestion de risque
• Responsable du systeme de gestion documentaire
• Assurer de maintenir la conformite des normes qualites et exigences reglementaires de l'industrie en vigueur

Section B - Responsabilites principales

En tant que representant de la qualite du site :

• Promouvoir la comprehension et l'adherence aux normes et procedes qualite en collaboration avec les Directeurs Operations de chaque Centre de Distribution.
• Identifier les besoins en formation, intervenir et organiser les seances de formation afin de rencontrer les normes qualite.
• Assurer la preparation adequate, l'execution et le suivi des inspection reglementaires en maintenant le dossier d'inspection a jour, en effectuant la gestion documentaire de l'audit ainsi qu'en effectuant les activites associees a la reponse.

Section C - Exigences du poste

Education et Experience:

• B.SC. en Chimie, Biologie ou une experience equivalente.
• Inspection qualite, experience en tant qu'auditeur et experience en controle qualite
• Experience avec la mise en oeuvre d'un programme d'action corrective
• Experience specifique avec les produits ou une experience dans l'industrie
• Habiletes accrues en informatique incluant Microsoft Office, Applications AQ et Bases de donnees
• Connaissance des outils, concepts et methodologies reliees a l'Assurance
• Connaissance des exigences reglementaires pertinentes
• 4+ d'annees d'experience en Assurance Qualite ou Role connexe

Connaissances et Habilites :

• Etre attentif aux details
• Excellente Communication verbal et ecrite
• Cueillette, gestion et analyse de donnees
• Analyse de probleme et resolution de probleme
• Planification et organisation
• Capacite de jugement
• Prise de decision
• Oriente vers le Service a la Clientele
• Travail d'equipe

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McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you'll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all.

Job Summary

Reporting to the Senior Manager Quality, Pharmaceutical Distribution, the Quality Site Specialist (QS), will be responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.

At this level, the Quality Site Specialist typically:

• Works under limited direction with work being evaluated upon completion to ensure objectives have been met
• Determines and develops approach to solutions.
• Frequent interorganizational and outside customer contacts.
• Represents the department on projects and may perform in project leadership role.
• Represent the department and is the main quality point of contact at the DC level.
• Provides resolutions to a diverse range of complex problems using judgement within defined policies and practices.

Section A - Specific Responsibilities

Certain responsibilities that are typically associated with a job as Quality Specialist are included in Section B. Specific duties generally include but are not limited to the following:

• Draft quality assurance policies and procedures
• Interpret and implement quality assurance standards
• Evaluate adequacy of quality assurance standards
• Review the implementation and efficiency of quality and inspection systems
• Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
• Document internal audits and other quality assurance activities
• Investigate customer complaints and non-conformance issues
• Collect and compile statistical quality data
• Analyze data to identify areas for improvement in the quality system
• Develop, recommend and monitor corrective and preventive actions
• Prepare reports to communicate outcomes of quality activities
• Coordinate and support on-site audits conducted by external providers
• Evaluate audit findings and implement appropriate corrective actions
• Monitor risk management activities
• Responsible for document management systems
• Assure ongoing compliance with quality and industry regulatory requirements.

Section B - General Responsibilities

• Promotes understanding of quality standards and processes with Distribution Directors in each DC.
• Identify training needs and organize training interventions to meet quality standards
• Ensures proper preparation, execution and follow-up of Regulatory Inspections by maintaining the inspection file, managing audit documents and response actions.

Section C - Key Requirements

Education and Experience:

• B.SC. in Chemistry, Biology or equivalent experience.
• Quality inspection, auditing and testing experience
• Experience with implementation of corrective action programs
• Product or industry-specific experience
• Strong computer skills including Microsoft Office, QA applications and databases
• Knowledge of tools, concepts and methodologies of QA
• Knowledge of relevant regulatory requirements
• 4+ years of relevant experience

Knowledge and Skills:

• Demonstrate strong leadership in a professional environment
• Ability to manage time and prioritize tasks is an essential characteristic
• Communication skills - verbal and written
• Data collection, management and analysis
• Problem analysis and problem solving
• Planning and organizing
• Judgment
• Decision-making
• Customer service orientation
• Ability to motivate in a teamwork environment
• Capacity to work under limited direction

Career Level P3

Worker Type

McKesson is an Equal Opportunity employer.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Current employees must apply through internal career site.

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