With a focus on Commercial capabilities and specific emphasis on Commerce (eComm/DTC) and Digital Marketing, including Websites and Marketing Technology, the Senior Director Business Relationship (BRSD) works with business partners across McCormick North America region seeking to stimulate, surface, and shape demand for capabilities and solutions forming IT's business-aligned road map. This individual ensures that the potential business value from those capabilities and assets are captured, optimized, and recognized in partnership with other IT teams. Acts as an internal business consultant by recommending strategic projects that bring business value. Also, where appropriate, provides guidance and/or expertise regarding project design, architecture, implementation, and support.
As McCormick invests in Digital Marketing and Commerce growth objectives across our global Commercial businesses, this position is specifically accountable for NA Commercial delivery within own area of responsibility. This role is strategic and transformational, wherein the BRSD is expected to play a critical leadership role aligning IT investments and services to drive growth across our Commercial business functions. Additionally, the incumbent will serve an important and influential role helping shape the future of our company.
The incumbent must be able to communicate capability road maps, strategies, solutions and trends both inside IT and with business leaders, in a form and level that each audience can consume.
Through effective relationship management, contributes to IT direction by actively partnering with business stakeholders, peers on the global Commercial team and Product Line managers to determine strategic technology direction. The individual work to identify ways in which they can support and advance business objectives. Additionally, helps shape business demand by partnering with business and IT resources to facilitate the creation of business cases and value plans and ensuring value optimization and communication across teams.
This individual is also responsible for the management of a global product team.
RESPONSIBILITIES: •Drive the business and IT Partner with business leaders to: Drive sales growth by leveraging digital and commerce capabilities aligned to regional Commercial sales objectives. Enable them to articulate their function's technology needs and requirements to enable business performance. Measure adoption and develop future road map and opportunities. Plan new initiatives, evaluate ideas, and determine how they fit into business capability road maps and priorities.
Partner with IT Product Line Managers to maintain visibility over the capabilities and portfolio execution. Act as an internal advisor and visionary on emerging technologies by recommending strategic projects that bring business value.
•Cost center and project budgets Manage budgetary efforts necessary for securing appropriate funding for key efforts. Responsible to drive business case definition for strategic projects. Accountable for the related local cost center(s) – where appropriate, budgeting technology projects and assistance in development of value propositions for solutions.
•Technology strategy and architecture Partner with Enterprise Architecture, IT Security and peer regional Commercial BRD’s on architectural strategy and technical innovation plans to support the IT vision with the business teams. Seek innovative solutions and feed them back to the business, weighing all key factors such as business fit, total cost of ownership, technological fit, compliance, security requirements and ease of use. Evaluate new applications for compatibility with current systems, technical requirements, business objectives and corporate strategy.
•Team leadership and coaching :Actively participate in performance evaluation process and development needs of global Commercial team members, including shaping goals and providing input to employee individual development plans. Mentor team to shape initiatives and work efforts to seek cost efficiencies and effectiveness for the business.
•Innovation: By actively surveying technology and process innovation, identify, develop and embed technology and strategic capabilities that drive profitable growth and/or provides competitive advantage for McCormick & Co. Drive innovation within the IT organization and the business through on-going evaluations of emerging or value-added solutions. Leverage external sources, network, internal colleagues and partnerships to identify best practice and offer progressive solutions that deliver incremental value or create a competitive advantage.
•Operational Excellence: Actively drive and is accountable for team adherence to company and department policies and standards including, but not limited to: Sarbanes-Oxley, IT General Controls and IT Operating Model (ITOM) processes.
Academic: BA/BSc - Business or Technology field, or related discipline.
•Experience: 7+ years experience in systems solution design, integration or development. 7+ years experience in Commercial, specifically Digital Marketing, including 5+ successful implementations of branded websites and 3+ years experience with Marketing Technologies (e.g. DAM, Social Listening/Analytics, DMP, etc). 5+ years prior staff leadership experience. 5+ experience in resource and budget planning. 3+ years experience in eCommerce and/or DTC. Including 3+ successful implementations of Commerce implementations. Strong knowledge and implementation experience of PIM/PXM technologies supporting Commerce solutions. Moderate experience in systems integration, including Cloud platforms. Process or CPG industry experience.
•Competencies: Team player, demonstrates exemplary leadership and is able to build relationships, interface effectively with all levels of the organization. Progressive thinker, able to think and influence strategically across teams. Experienced in managing relationships across multiple cultures and geographies up to the highest levels of the organization. Sharp analytical, problem solving and decision-making skills. Global business and functional acumen: able to understand the complexity of business on a global scale, embrace cultural and individual differences with empathy, work with the nuances of specific cultures to make informed decisions. Strong time management, organizational and prioritization skills for self and others. Project management skills in technical or business area. Excellent English verbal and written communication skills.
PREFERRED QUALIFICATIONS: •MBA – Business acumen needed to work business and technology strategies and objectives. •5+ full life cycle Commerce implementations, including deployments on a global scale. •Food & Beverage, Pharmaceutical or Life Science industry experience. •PMP certification. •Experience with field sales force and merchandising solutions. •Experience with sales operations/CRM technologies.
McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
As a general policy, McCormick does not offer employment visa sponsorship upon hire or in the future.